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Why some DVLA digital services don't work at night

2024 year note

2024-08: August month note

2024-07: July month note

2024-05 / 2024-06: Catch-up note - May & June 2024

Public Digital Newsletter: CrowdStrike special

Public Digital: CrowdStrike - a global wake-up call

2024-04: April month note

2024-03: March month note

2024-02: February month note

2024-01: January month note

Horizon IT scandal: repeating patterns

2023 year note

About me

Contact

My old blog

Privacy and cookies

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DigitalBC: Legacy modernisation - The Why

2020 year note

O'Reilly: Solving problems with principles

Public Digital: Building new services around older IT

Talking to Parliament about digital government

The state of blogging in digital government

2017 year note

Benefits of controls on government technology spending

Deliver little, deliver often, avoid the big bang

Create the space to let teams deliver

GDS: Completing our work to secure digital services

GDS: Incident report – GOV.UK DNS outage

What I mean when I say "digital transformation"

Plenty done

GDS: Updating our security guidelines for digital services

Plenty more to do

Spending time with users

A busy start to 2015

Keeping motivated

DVLA: Iterating the Vehicle Tax and SORN betas

DVLA: Making vehicle information clearer

DVLA: Next phase of the tax disc beta

Week notes #49

Week notes #45

Week notes #43

Simpler, clearer and faster car tax online

Week notes #41

Week notes #25-27

365 days later

Week notes #22-24

Week notes #16-21

Week notes #14-15

Week notes #12

Week notes #11

Week notes #10

Talk: Digital by Default at Civil Service Live 2013

Week notes #9

Week notes #8

Week notes #7

Week notes #6

Week notes #3-5

Week notes #2

Week notes #1

The internet is fragile

Surviving long distance commuting

GDS: Browser usage on GOV.UK

Exploring local government services online

Hello GOV.UK

Working towards launch of GOV.UK

Brushing off the cobwebs

GDS: It's not about cookies, it's about privacy

GDS: Local Services and GOV.UK

GDS: Cookies on the GOV.UK Beta

Helping to build a single domain for government

An update on the EU cookie law

Opening up rail performance data

Using website cookies in the EU

The last half of 2010

Attack on @baskers and the public sector

Costs of government websites

Helping you to Stay Private

The new government on the web

A brief moment of silence

CF Labs one year on

A quick note on MP expenses

Hacks and Hackers working together

Communications in a crisis

Open government and open data

Opening up community information

Setting the postcode free

A look at the new Birmingham City Council website

Why Government needed a Twitter strategy

WhatTheyClaimed.com - a lesson in crowdsourcing

Time for a change

Talking about website accessibility

CllrTweeps - the directory of UK councillors on twitter

School closure information

Cinema-style content ratings for websites

A look at government branding