Duncan Stephen
Towering Inferno
Grounding AI the webby way — Taxonomy Boot Camp London 2026 takeaways
From answer engines to learning engines — Why fast answers are like fast food
Working with custom content types in WordPress
Making connections with connected content
Connected content learning sessions for public sector colleagues
Speaking about the meaning of public services at World IA Day London 2026
Words and pictures in the history of user experience and the future of artificial intelligence
Perceiving relationships gives glue people the edge
I was hit from behind by a bus
Resisting Conway’s law through more thoughtful mapping
How did we let the web get this bad?
The forgotten purpose of agile — Empowered teams responding to change
Autonomy, independence, federation, WordPress and concrete
Life beyond the folder system
Top tasks survey — One weird trick to improve information architecture and user experience
Services are verbs combined with nouns
Keeping it real in the age of artificial intelligence
The pain in a name — Is information architecture right to call itself architecture?
Object-oriented approaches in action
How we are following an object-oriented approach to structuring information
The object of information architecture
There’s no such thing as a technology problem
A plea for the lost practice of information architecture — Vicky Teinaki
Information grade — Potentially useful concept
Very vintage but surprisingly pristine litter
Follow me on Bluesky: @duncanstephen.net
Our flag in the sand — How to escape the desert of user needs by integrating agile and user experience
Happy Halloween. May your CMS be headless
Another fresh start
Find your dream job by letting go of the title
Reflecting on two years as a user experience consultant; looking ahead to working on structured content
Getting to the root causes of usability errors and accessibility problems
Perception–Cognition–Action analysis — Getting to the root causes of usability errors and accessibility problems
Speaking at UX Healthcare conference in April
Imogen Kit Oliver Stephen
Meeting up with Pulp in the years 2023 and 2024
Busi-ness and blogging in 2024
My parkrun Ⅼ
An addition and a loss
Britpop, braindance and broken politics — How 1990s optimism became passé
Breakfast briefing — Behavioural science: Approaches to improve user experience — User Vision
The gradual death of AM radio takes with it a curious part of Britain’s psyche
20 years of blogging
One twit can make a service a dodo
12 years in higher education web and user experience management
Nudge in user experience — Website and Communications Blog
Nudge in human-centred approaches
Ouch to 5k
From personas to behaviour modes — Website and Communications Blog
Behaviour modes — Keeping personas meaningful
Half a year on parental leave with a broken ankle
How often do YOU buy Valentine’s Day gifts?
Could you be our nudge intern?
UX in universities — UX Soup
Practitioner Stories — A self-initiated research project exploring service design practice
Awooga! The metaverse was better 29 years ago
I return to work regularly today for the first time in almost 25 weeks
Be usable, not consistent, not uniform
Design approaches aren’t sufficient to be human-centred
List of things Google Assistant thinks I want to do instead of make oat milk
Overlaps between user experience and other disciplines — a benefit, not a problem
Ask us anything — UX Glasgow